Temporary Full Time- Body Shop Customer Service Representative - Capital Chevrolet Buick GMC Calgary

Job description

Company: Capital Chevrolet Buick GMC Inc Accidents happen, how customers are treated afterward makes all the difference. We’re looking for an organized, outgoing, and customer-focused Temporary Full Time Body Shop Customer Service Representative to be the first point of contact for our collision center. If you love helping people, staying organized, and working in a fast-paced environment where no two days are the same, this could be the perfect fit for you. 👉 What You’ll Do You’ll play a key role in creating a positive, stress-free experience for our customers by: Greeting body shop customers warmly, in person and over the phone Managing customer drop-offs and pick-ups with accuracy and care Scheduling body shop and detail appointments Answering incoming calls and directing them to the right team members Keeping digital and paper files organized and up to date Providing customers with regular repair updates and coordinating vehicle pick-ups Assisting with customer concerns and helping resolve issues professionally Processing customer payments: Supporting Collision Repair Advisors with daily tasks Pitching in with other administrative tasks as needed 🔎 What We’re Looking For You mi...