Concierge Permanent Casual

Job description

Concierge Rate of Pay: $18.08: This posting is for a new position We’re opening a brand-new, state-of-the-art Campus of Care in Brantford, offering both Retirement Living and Long-Term Care in one compassionate and innovative community. We're looking for caring, committed team members to help us make a difference every day. At Sienna you won’t just fill a position; you will build lasting relationships with residents who call Brant's Landing their home. Join us in a role where knowing each resident not just by name, but by story, is not just possible, it is expected. Our purpose is to cultivate happiness in daily life! We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect. As a Concierge your typical day will impact in the following ways: - Responding to all resident and visitor enquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing. - Promoting excellent customer service in all personal interactions with visitors, families, residents and team members. - Greeti...