Patient Service Representative I

Job description

Description Benefits: The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff. - work location: 400 W 84th Drive, Merrillville, In 46410 - Full Time position - Monday-Friday schedule - No weekends or nights at this time! - We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package! - Health insurance - Dental insurance - Vision insurance - Life Insurance - Pet Insurance - Health savings account - Pa...