Store Manager - Oceanside

Job description

Summary of Role – Lead the Chip City Experience At Chip City, we’re all about Cookies, Customers, and Culture . As a Store Manager, you play a key role in shaping the guest experience and supporting daily store operations. You’ll lead by example—bringing positivity, precision, and professionalism to every shift. Store Managers support and guide Cookie Crew Members, uphold brand standards, and ensure smooth, efficient operations. With a focus on teamwork, quality, and customer service, you’ll help create an environment where guests feel welcomed and team members feel empowered. This role is ideal for someone who enjoys hands-on leadership, clear communication, and building a strong, collaborative store culture. Primary Responsibilities: Guest Experience & Hospitality - Lead with a customer-first mindset, ensuring warm, memorable interactions for every guest - Maintain Chip City’s hospitality standards across all touchpoints — in-store, pickup, and delivery - Resolve guest concerns with empathy, professionalism, and speed Team Leadership & Development: - Recruit, train, coach, and inspire Cookie Crew Members to deliver exceptional customer experiences - Model positive energy, profess...