Patient Registration Clerk (CSEA)

Job description

Job Title: Patient Registration Clerk Department: Patient Access Services Location: SLH -MH Main Hours Per Week: Part-Time, Per Diem Schedule: Evening/Midnight Shifts, Rotating Weekends SUMMARY: The Patient Registration Clerk provides customer-service and registration/switchboard services within Massena Hospital and assumes the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Services Manager, this position performs imperative duties including registration pre and full, insurance verification, switchboard and life support alarm coverage, data entry, and point-of-service collections, while maintaining patient relations, customer satisfaction, and Canton-Potsdam Hospital financial solvency. RESPONSIBILITIES: Patient Registration & Intake: Accurately interview patients and families to collect demographic, financial, and medical information; perform bedside, inpatient, emergency, and telephone registration while meeting established time standards and patient identification policies. Insurance & Revenue Cycle Support: Verify insurance coverage, eligibility, and benefits; complete required Medicare and payer doc...