Field Service Engineer 2

Job description

Field Service Engineer: At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we’re responsible for maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions. Join us to do the best work of your career and make a profound social impact as a Field Service Engineer on our Field Service Team in Porsgrunn , Norway . What you’ll achieve: As a Field Service Engineer, you will apply technical expertise, peer collaborating, diagnosis tools and analytical practices to resolve customer issues, taking care of our customer IT operations by delivering outstanding on-site support. Shift work may be required upon request. You will: - Plan and lead installation services for assigned accounts - Triage issues with direction from Dell remote support teams...