Workday Client Partner
Collaborative Solutions · US
As a Client Partner, you’ll act as the trusted advisor to our base of customers. Your focus will be on building client relationships and driving future busin...
Job description
As a Client Partner, you’ll act as the trusted advisor to our base of customers. Your focus will be on building client relationships and driving future business bookings and revenue. As a Client Partner, your role is client champion, a trusted advisor, and facilitator who drives client business results. To succeed in this role, you need to be laser-focused on your client's business, a self-starter with excellent time management skills, able to manage your time and customers’ expectations, while staying adaptable to customer-driven priorities. The Client Partner reports to a Client Director within the Sales organization. Responsibilities: Account management, leading and growing your allocated client accounts Provide sales support/solutioning to existing customers Develop new business opportunities from existing accounts Represent your clients' needs and feedback to our internal teams Serve as a trusted adviser to ensure customer’s overall satisfaction with our services. Act as strategic adviser to customer and drive awareness of Collaborative service offerings and develop roadmaps Manage staffing changes on existing accounts and work with sales and delivery to manage escalations Par...