Network Technician 3rd level support

Job description

Are you excited by the newest developments in the field of network technology? Do you aspire to be part of a team that delivers the next generation of secure, high-performance networks to enterprise customers across the Nordics? If so, this opportunity is tailor-made for you! About the role As a Network Technician at GlobalConnect, you'll be joining a Pan-Nordic team responsible for 3rd level operations where we are supporting the future of B2B and B2G network solutions. You will be part of a growing business that offers exposure to innovative technologies and provides a steep learning curve. In this role, you'll focus on troubleshooting and maintaining critical network systems while also working on advanced SD-WAN, firewall, and WiFi platforms like Fortinet, HPE Aruba, and Versa Networks. You will have the unique opportunity to handle 3rd-level operations, ensuring the ongoing performance of one of Europes largest and most complex ISP networks. Here are some examples of key responsibilities during a typical day: Collaborating with our Network Operations and Engineering teams to manage and resolve incidents and escalations. Maintaining Layer 2/3 network systems and overseeing SD-WA...