Customer Service Representative

Job description

Job DetailsJob Location: 899 - Normal, IL 61761Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $17.00 - $19.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalThe Customer Service Representative will be responsible for aiding our patients and other visitors, maintaining organization in our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families. QualificationsSkills/Knowledge: •Experience with the following desired: EMR system, Microsoft applications: Excel, Word, Email, etc. •Friendly, energetic, and compassionate disposition •Excellent organizational and time management skills •Strong interpersonal communication skills •Dedication to maintaining the confidentiality of all patient records• Strong knowledge of healthcare regulations, clinical practices, and quality improvement methodologies. •Exceptional leadership, communication, and interpersonal skills. •Ability to analyze data, solve problems, and make strategic decisions. •Experience with financial management and budget oversight in a healthcare setting. •Proficiency in relevant software and technology systems. •Ability to read, wr...