Remote Referral Specialist

Job description

Position Summary Performs a wide range of access administrative duties to include eReferral processing, patient appointment scheduling, verification of benefits, insurance authorizations and screening, communication with referral sources and other tasks assigned. Requires the ability to multi-task and function in a fast-paced environment while contributing to a positive environment for patients and physicians. Must be patient-focused, with attention to detail, and empathetic to the patient’s needs. Position requires knowledge of general medical terminology. He or she works directly with the clinical staff and acts as a liaison between the patients and medical providers. This position requires daily communication and collaboration with patients, nurses, providers, Administrative Assistants, and medical insurance companies to coordinate care. Communication and respect for the patient is essential to build rapport. Patient assessment skills are essential. This individual must be able to prioritize tasks and utilize time efficiently. The person in this position must be able to think critically and logically to facilitate appropriate scheduling of appointments. Required Skills and Compe...