Supervisor - Hospitality - Ryman Auditorium

Job description

The Supervisor of Hospitality will support a robust artist hospitality program ensuring all backstage and artist hospitality functions for assigned events/shows are consistently executed. This position will serve as a Hospitality Host and a Supervisor to a team of Hosts. This team is committed to delivering exceptional service to our client and artist teams while representing facilities professionally. - Assist with daily tasks to support the Hospitality team in providing flawless guest service to artists, crew and clients. This may include staffing, training and scheduling. - Review riders and other advance paperwork, including budgets, and follow backstage requirements for each show. Communicate with clients and artist teams in collaboration with venue departments to review specifics (transportation, catering, etc.) before event day. - Serve as liaison to event producers, tour promoters and tour management during event load-in and throughout the event to assist with assigning dressing rooms and backstage hospitality placement and needs, etc. - Properly set dressing rooms and catering/backstage areas for scheduled events. Maintain areas throughout the day and ensure they are resto...