Collection Analyst - French Speaking

Job description

We are looking for a Cash Collector who wants to deliver a high-level of customer service and who wants to strive each day to ensure customer satisfaction. About Sidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customers leveraging its Order-to-Cash Intelligence platform and its Data Lake . We’re proud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset. Sidetrade is positioned as a Gartner® Magic Quadrant™ Leader since 2022. We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious about Sidetrade? Catch the Sidetrade Inside Out podcast . Requirements: What you’ll be doing: - Ensure that the cash collection activities meet the clients’ requirements. - Handle complex customers’ accounts and negotiate payment plans. - Maintain accurate records of all customer interactions by using Sidetrade software. - Monitor accounts and provide reporting on collection activity. - Analyse accounts and determine the best collections strategies. - Escalate...