Epic Provider Support Trainer | On-Site

Job description

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family. General Summary: - The Epic Provider Support Trainer leads the Electronic Health Record (EHR) training program and ongoing support for provider staff. Provider Support will design an innovative curriculum, including virtual and eLearning, and help develop a structured ongoing support and continuing education program. Strong collaboration, coaching, and organization skills are essential. Essential Duties and Responsibilities: - Coordinates and manages Epic training environment builds and maintenance, implements any change requests to existing applications, educates staff on changes, reviews release notes, and prepares for planned upgrades. - Consult and develop relationships with department leaders, providers, and frontline employees to identify performance gaps and develop appropriate learning interventions and solutions to meet business and provi...