Customer Care Associate

Job description

Job Description Summary Job Description: Customer Care Support Associate: 12 Month Fixed Term Contract Location: Peterborough (We believe in the power of in-person collaboration, and our hybrid model requires colleagues to be in the office a minimum of 40% of their time after fully trained) Salary: A competitive salary starting from £26,228 depending on the experience you can bring. Closing Date : 7 May 2026 We're Aegon. We're a company of ambitious, positive problem-solvers who get things done. We're a team, not a group of individuals. Collaboration is our life force, and we believe it's our duty to leave things better than we find them. We help people live their best lives . We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments. As a Customer Care Support Associate , you’re the person that our customers rely on to help them manage their financial wellbeing. You’ll process customer requests, answer queries and work with your team to solve any complex issues. We’ll train you . We’re not looking for financial experts (though they are very welcome!) because when you join us, you’ll join our Platform Academy and learn from some of our experts. Be...