Principal, Product Manager, Integrated Onboarding

Job description

Become a part of our caring community Reports To: Vice President, Enterprise Next Best Action Product Join a world-class marketing organization creating the best possible engagement experience for millions of members Humana is a $100+ billion, Fortune 50, healthcare leader dedicated to improving the health and well-being of some of the most vulnerable populations in the United States—seniors, people with disabilities, and lower-income Americans. Humana is uniquely positioned to transform healthcare delivery by making high-quality care more affordable, accessible, and secure through integrated healthcare services, innovative technology, and data-driven solutions. To help deliver on this mission, we are seeking a senior product leader responsible for redefining how members experience their first interactions with the organization. This role bridges business strategy, digital capability development, and operational execution to create a seamless onboarding journey across digital, call center, and partner touchpoints. Critically, this position serves as a catalyst for shifting the organization toward modern product thinking— establishing a unified roadmap model that integrates diverse...