Senior Medical Receptionist and Administration Officer

Job description

About the Role Gidgee Healing is seeking an experienced Senior Medical Receptionist / Administration Officer to join our team. This is a key front‑of‑house role in a busy, fast‑paced clinical environment. You will provide high‑level reception and administrative support, ensure accurate patient and Medicare processes, and support the training and coordination of reception staff. Key Responsibilities: - Deliver a high standard of customer service at reception in a fast‑paced clinic environment - Coordinate appointments, patient flow, phone enquiries, and daily clinic lists - Ensure accurate client data entry - Support and train Medical Receptionists - Assist with general administration, records management, reporting, and coordination tasks - Maintain confidentiality and comply with organisational policies and procedures - Contribute to continuous quality improvement and a positive team culture About You: You will bring: - Strong attention to detail and a high level of accuracy - Proven ability to manage competing priorities in a busy workplace - Experience in medical reception and health administration - Confidence in patient information systems - The ability to guide, support, and t...