Senior Program Manager, Client Executive Lead

Job description

Responsibilities Peraton is seeking an Senior Program Manager to serve as a leader with overall responsibility for account and customer mission success. This position is hybrid, in Harrisburg, PA. Day to Day Roles and Responsibilities: - Serves as primary escalation point for all services and deliverables. - Serves as a single point of contact with authority over and accountability for the overall executive management and oversight of the customer account. - Meets regularly with customer executives and leadership at customer facilities. - Develops current accounts of major significance. Establishes long-term strategic plans for retaining and growing the accounts. - Build relationships with key users and decision makers. - Negotiates pricing and conducts rate reviews and resolves disputes related to billing. - Maintains aggressive efforts to achieve objectives. Acts as a technical liaison with vendors. Assists in proposal process and coordinates with Pricing Department when required. Responsible for all phases of the program budget. - Regularly conducts strategic account reviews to review service needs. - Gathers market and competitor information to identify business trends, forecas...