Night Porter

Job description

Company Description As a Night Porter, you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at night. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience. Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks. Job Description: As a Night Porter, you will... - Provide customers with a heartfelt and memorable experience each and every time they visit - Be the first point of contact for late arrival check-ins and walk-ins - You’ll ensure guest and business safety, and security is top priority at all times - In the event of a fire, evacuate all guests and team from the business safely and quickly - Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay. What you’ll bring…: - Willingness to learn and expand your skills - Have a great eye for detail, making sure every pint is poured to perfection - A passion for giving great service and making sure...