Grand Reserve Pool - Server

Job description

Position Summary The Pool Server delivers exceptional, resort-style service in an outdoor poolside environment. This role is responsible for providing attentive and efficient food and beverage service to guests lounging at the pool, ensuring a relaxed, enjoyable, and safe experience. The Pool Server accurately takes and enters orders, delivers items promptly, maintains cleanliness of the pool area, and enhances the guest experience through friendly, proactive service and thoughtful upselling. Essential Duties & Responsibilities Guest Service & Poolside Operations: - Provide prompt, friendly, and attentive service to guests in pool and lounge areas - Present menus and offer recommendations on food, cocktails, and refreshing beverages - Accurately take and enter orders, including special requests and dietary needs - Deliver food and beverages safely and efficiently throughout the pool area - Monitor guest needs proactively, checking in regularly while respecting guest privacy - Clear, clean, and reset lounge areas, tables, and cabanas as needed Sales & Revenue Generation: - Promote and upsell food, cocktails, and specialty beverages to enhance the poolside experience and maximize rev...