HCCR Poker Dealer (Part Time; Varied Shift)

Job description

Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Poker Dealer: DEPARTMENT: Poker DIVISION: Operations GRADE/FLSA STATUS: H5—Non-Exempt BADGE TYPE/COLOR: Key—Blue REPORTS TO: Supervisor, Table Games; Dual Rate Supervisor, Poker SUPERVISES: N/A: JOB SUMMARY: Responsible for all aspects of dealing various Poker and Poker Derivative games as assigned, while providing a courteous and entertaining experience for Harrah’s Cherokee Casino Resort guests. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Deal Poker and Poker Derivative games in order to provide guests with courteous and accurate service and promote an entertaining environment; maintain department standards of game productivity Provide gaming instructions to guests when requested or as assigned in order to encourage gaming activity Demonstrate superior guest service skills by displaying outlined service behaviors at all times Maintain an upbeat and positive attitude, create positive energy with gestures, and sustain enthusiasm from one interaction to the next Initiate courteous and friendly conversations with guests Informed of daily information; build relationships by greeting guests with a warm, friendly verbal...