Computing Products SRE Engineer (North America)

Job description

Computing Products SRE Engineer (North America) Location: Palo Alto, CA (Onsite): Employment Type: Contract (12 months) About the Role: We are looking for a Computing Products SRE Engineer to support a leading cloud provider’s core compute product line in North America. Key products include Lightweight Cloud and CVM (Cloud Virtual Machine) — comparable to EC2 and a critical part of the cloud ecosystem. This role is highly operations-focused, with an emphasis on production reliability, compliance, and service delivery. Mature internal tools and systems are already in place — the key is being able to effectively leverage them rather than build from scratch. Key Responsibilities: - Production Reliability & Operations - Monitor and maintain computing products in the North America region to ensure high availability and reliability - Support compliance-driven operational requirements and ensure service stability - Deployment & Release Management - Deploy new features, enhancements, and bug fixes into production environments after delivery from R&D - Support regional rollout, upgrades, and architecture optimization using CI/CD and internal tools - Troubleshooting & Customer Support (B2B)...