PACE Companion Coordinator

Job description

Position Summary: Under the direct supervision of the PACE Assistant Center Manager, the Companion Coordinator is responsible for managing all companion requests, scheduling, and execution of companionship services during specialty appointments. The role ensures optimal efficiency in providing these services. Essential Functions of the Job: - Oversee daily operations related to companionship by assigning tasks to staff, ensuring efficient service delivery and a positive experience for participants. - Maintain a daily log of staff assignments and allocate resources to ensure comprehensive provision of companionship services. - Prepare and provide concise reports, keeping center leadership informed of key metrics. - Engage in the onboarding, training, and mentoring of PCAs and CNAs on SD PACE/SYH’s mission, vision, values, Day Center objectives, and workflows. - Collaborate with the Assistant Center Manager to communicate job expectations, manage staff performance through coaching, counseling, and disciplinary actions, conduct performance evaluations, prepare work schedules, and provide necessary resources. - Contribute to the development and implementation of departmental policies a...