Alumni Coordinator

Job description

Job Title: Alumni Coordinator Location: On site - Springfield MA Department: Strategic Development Reports To: Kaity Navarro, National Director of Strategic Development Salary : Competitive based on education and experience. About Us: Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Job Summary: We’re seeking a passionate and organized Alumni Coordinator to oversee post-treatment support for our clients. This role ensures sustained engagement, supports re-admission efforts when necessary, and builds meaningful relationships with alumni to promote lasting recovery. Key Responsibilities: Alumni Support & Aftercare: - Maintain regular outreach (calls, texts, emails) for at least one year post-discharge. - Track all interactions and follow-up tasks via Salesforce or similar CRM. - Ensure compliance with Joint...