Production Tour Guide and Retail Support

Job description

Job DetailsJob Location: Corporate - Aurora, NY 13026Salary Range: $20.00 - $22.00 HourlyCompany Overview: MacKenzie-Childs is a leading home furnishings retail company known for its unique design, high-quality products and exceptional customer service. We specialize in offering a wide range of kitchen, entertaining, décor and furniture items that cater to various styles and preferences, ensuring our customers find exactly what they need to make their homes joyful and stylish. Position Summary: The Production Tour Guide serves as the primary host for public tours of the MacKenzie-Childs Production Studio. This position is responsible for creating an engaging, informative, and professional guest experience that showcases the company’s history, artistry, and craftsmanship. The Tour Guide will lead groups safely through production areas, share brand knowledge, and serve as an ambassador for MacKenzie-Childs. Key Responsibilities: Tour Guide Lead scheduled tours of the Production Studio, providing engaging commentary on company history, design, and craftsmanship. Welcome and greet guests in a professional, approachable maner, ensuring they feel valued and comfortable. Communicate safet...