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Temporary Event Reservationist - Student Union - UTK

University of Tennessee · Knoxville, Tennessee, US

The Administrative Specialist I is an integral member of the Student Union team, serving as the first point of contact in the booking process for all meeting...

Job description

The Administrative Specialist I is an integral member of the Student Union team, serving as the first point of contact in the booking process for all meeting and event reservations. This position is responsible for the full lifecycle of space and equipment scheduling — from initial inquiry to day-of preparation — and plays a key coordination role across multiple campus departments and service units. The specialist receives reservation requests through a variety of channels, including an online submission form, telephone, email, and walk-in inquiries, and enters all corresponding information into 25Live, the university's reservation and scheduling software. In addition to managing room assignments, the role requires communicating setup and room arrangement needs to custodial staff, and conveying audio-visual equipment requirements to maintenance staff, the building manager, or student building managers. Daily responsibilities include printing event schedules and setup reports and preparing audio-visual and microphone documentation for the following day's events. The specialist coordinates catering logistics with UT Dining Services and routinely follows up with guests to confirm room...