Team Lead, Pharmacy Medication Adherence Program

Job description

Job Summary: The Team Lead, Pharmacy Medication Adherence Program is an important colleague of ArchWell Health Pharmacy Team. Reporting to the Clinical Pharmacy Manager, Medication Adherence, this role will be leading a team of Pharmacy Technicians providing support and collaborating with other healthcare team members in a virtual environment to optimize the pharmaceutical care access for our members. This individual will provide and coordinate training when onboarding new team colleagues, ensure smooth daily operations of the team, and support clinical programs per existing protocols and assist members with navigating the medication use aspects, including reviewing components of their plan benefits. An ideal candidate will have a deep understanding of Pharmacy Medication Adherence workflow and Medicare Advantage prescription benefits, possess strong attention to detail, and be driven by a passion to empower team colleagues. Duties/Responsibilities: - Provide operations oversight of Centralized Medication Adherence Program Pharmacy Technicians, including maintaining training and periodic competency evaluation - Coordinate and conduct trainings to new Pharmacy Technicians during onb...