HCVR Dual Rate Casino Cocktail Server (Full Time; Third Shift)

Job description

Harrah’s Cherokee Valley River Casino & Hotel Resort Position Description POSITION TITLE: Dual Rate Casino Cocktail Server DIVISION: Food & Beverage: DEPARTMENT: Casino Bars: GRADE/FLSA STATUS : H5/16—Non-Exempt: BADGE TYPE/COLOR: Key--Blue: REPORTS TO: Manager, Beverage Operations; Assistant Manager, Beverage Operations SUPERVISES: Bartenders, Bar Porters, Casino Cocktail Servers JOB SUMMARY: As a Dual-Rate Casino Cocktail Server, you will work as a server and supervisor, depending on the department's staffing needs. As a Casino Cocktail Server, you play a pivotal role in shaping the entertainment environment for all our guests. Your courteous, friendly, and prompt beverage service is not just a task but a crucial component of their experience. You are instrumental in creating an enjoyable atmosphere for all guests. When serving in the supervisor role, you are vital to maintaining the Beverage Department’s daily performance to ensure exceptional guest service, surpass company objectives, and implement strategies to boost service scores . JOB ESSENTIAL DUTIES AND RESPONSIBILITIES--CASINO COCKTAIL SERVER: Work in assigned areas, follow designated loops and maps and provide fast, fri...