Sales Associate

Job description

POSITION DESCRIPTION: POSITION TITLE: Sales Associate – Platform EMPLOYMENT CLASSIFICATION: Non-Exempt POSITION REPORTS TO: Assistant General Manager DEPARTMENT: Retail POSITION DESCRIPTION SUMMARY: Looking for a fast-paced role where no two days are the same? As a Sales Associate , you’ll be at the heart of the customer experience—welcoming travelers from around the world, driving sales, and keeping the store running smoothly. In this role, you’ll create a friendly, high-energy environment while delivering exceptional service, maintaining store standards, and helping customers find exactly what they need—quickly and efficiently. WHAT YOU’LL DO: Deliver a customer-first experience by greeting, assisting, and thanking every guest Drive sales through product knowledge and personalized recommendations Promote current offers, products, and services to enhance the customer experience Handle transactions accurately using POS systems Maintain a clean, organized, and visually appealing store environment Support inventory tasks including receiving, stocking, and cycle counts Resolve customer concerns professionally and escalate when needed Work collaboratively with your team to meet store g...