Senior Specialist, Quality & Process Optimization

Job description

POSITION SUMMARY: The Manager is responsible for ensuring that all pharmacy operations adhere to applicable Canadian laws, regulations, and industry standards. This role involves overseeing compliance with federal and provincial regulations governing the practice of pharmacy while leading the development and implementation of standardized pharmacy operating processes and models that support patient safety, operational integrity, and ethical standards. The manager will work closely with cross-functional teams to embed regulatory requirements into practical and efficient workflows; manage audits; developing policies, and provide guidance on regulatory and process standards to ensure consistent execution across the network. RESPONSIBILITIES: Regulatory Compliance: - Ensure all pharmacy operations comply with Canadian federal and provincial regulatory requirements (e.g., the Controlled Drugs and Substances Act, Food and Drugs Act, Narcotic Control Regulations, and provincial pharmacy laws). - Stay up-to-date on changes to pharmacy-related legislation, regulations, and policies, and communicate changes to relevant stakeholders - Monitor compliance with the Canadian Anti-Spam Legislation...