Senior Quality Assurance Manager (All Genders)

Job description

Company Description With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus. Job Description: We're a vibrant, customer-focused team dedicated to delivering a seamless and high-quality shopping experience for pet lovers across Europe. As our Quality Assurance Manager for Shop Operations , you will play a key role in safeguarding quality standards across our online shops while ensuring that operational knowledge is captured, structured, and continuously improved. In this role, you will own quality assurance frameworks and execution across shop operations processes, working closely with Shop Operations Leads, Specialists, and cross-functional stakeholders. At the same time, you will continue to build and maintain our central knowledge base , ensuring that processes, stan...