Employee Benefits Service and Operations Leader

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Service and Operations Leader to join our growing team in Minneapolis, MN ! In this role, you will be responsible for overseeing Employee Benefits service operations success. Objectives of this position are to improve overall client service, quality, retention, and related operational efficiencies while supporting business growth, enhancing the teammate experience, and is accelerating strategic initiatives as a key stakeholder. This role serves as a key business partner in thought leadership, execution and management support. The leader will provide guidance and solutions for profit center leadership, service teams and teammates, sales leadership, carrier relationships, and more. How You Will Contribute: - Lead communications and related training efforts with identified cadence alongside local leadership team (ie. Weekly Cheetah Huddles, Monthly Department Meetings, Service Teammate Roll Play, EB Town Halls, other) - Support senior leadership in the overall development and execution of the business...