Patient Access Representative (Full Time 630a-3p) Frankford Campus Outpatient

Job description

Job Details Patient Access Representative Full Time 630a-3p - Monday - Friday Frankford Campus Outpatient - cross trained in ED Job Description: Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker’s comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required Minimum Education and Experience Requirements: Education: Required High School Diploma or GED, Associates degree in healthcare or business administration preferred AND: Experience: Outpatient/Admissions: Minimum 3 years of customer service experience, in customer facing type roles Work Shift: Workday Day (United States of America) Worker Sub Type: Regular Empl...