Client Success Partner

Job description

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. About the Role: We’re looking for a highly client services-oriented individual to join our team as a Partner, Client Success. In this role, you will build and maintain relationships with our clients and provide ongoing day-to-day account support, recommending cost-saving solutions and managing processes to optimize the productivity of their fleet. You will also contribute to the client’s ability to achieve their company goals, as well as to Element Fleet’s attainment of account retention and growth objectives. What You’ll Do: Work with Commercial teams to understand account strategy and requirements to execute. Executes and prioritizes day-to-day requests and activities, complex or routine, in accordance with the client’s policies, procedures and priorities. Creates Action Plan (as necessary) for continual follow-through on tactical activitie...