School Advisor and Coordinator

Job description

School Advisor and Coordinator [Mandarin Required ] Location: Cupertino, CA: Type : Full-Time | 40 hrs/week (Wednesday–Sunday) Compensation: $20–$28/hour + performance-based incentives, targeted $50K-$74K/year About the Role: The School Advisor and Coordinator represents the image of Think Academy — responsible for welcoming new families, guiding them through program options, and ensuring that both new and existing students enjoy a positive, supportive experience at the campus. This role combines front-desk professionalism, parent communication, and enrollment conversion. Key Responsibilities: 1. Enrollment & Consultation 2. Front Desk & Parent Communication 3. Operations & Team Collaboration - Greet and consult with walk-in or online parents to understand student needs. - Present Think Academy programs and recommend appropriate classes or learning paths. - Support placement tests and trial classes, and guide parents through the enrollment process. - Follow up with potential families to maximize conversion and ensure a smooth onboarding experience. - Serve as the first point of contact for parents and visitors — in person, by phone, and via email. - Handle class scheduling, student...