Manager - VMware Customer Success
SHI International Corp. · Austin, Texas, US
About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re prou...
Job description
About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary: Manager - VMware Customer Success is responsible for leading day‑to‑day execution of the Customer Success motion for a portfolio of VMware by Broadcom customers, with a focus on VMware Cloud Foundation (VCF) adoption, value realization, and retention. This role partners closely with Sales, Services, and Broadcom stakeholders to operationalize success plans, run executive and working‑level governance, and proactively manage risks...