OTA Center Supervisor

Job description

Job Posting Title OTA Center Supervisor Agency: 131 DEPARTMENT OF CORRECTIONS: Supervisory Organization: DOC OCI Manufact Job Posting End Date: Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time: Full time Job Type: Regular Compensation: $48,067.78 Job Description: Basic Purpose: This position is responsible for planning, organizing, and directing the daily operations of a correctional contact center functioning as a service delivery industry under the Oklahoma State Industries Program. The role oversees employees and inmate workers engaged in outbound and administrative communications related to inmate services, public inquiries, legal communications, and internal institutional support. The position ensures operational efficiency, compliance with correctional policies, security protocols, confidentiality requirements, and applicable laws while maintaining accurate records and high standards of professionalism. Typical Functions: - Plans, supervises, and coordinates the dai...