Steelwrist UK is looking for an Aftermarket Manager

Job description

Steelwrist is the fastest-growing manufacturer of tiltrotators, quick couplers, and smart work tools for excavators worldwide. Our mission: make every excavator more efficient, productive, and versatile through innovative, high-quality attachments backed by outstanding support. With rapid international expansion (now in 19+ countries and celebrating 20+ years of momentum), customer satisfaction drives everything we do — and aftersales excellence is at the heart of it. We're now expanding our UK team and seeking an Aftermarket Manager to own technical support, dealer enablement, and customer success across the UK & Ireland. What you'll do: Deliver expert technical support (phone, email, and field-based) to dealers, service partners, and end customers — troubleshooting hydraulics, electrics, mechanics, and tiltrotator/quick coupler systems. Manage on-site issue resolution, primarily through our trusted dealer/service network, with direct hands-on support when needed. Plan and deliver high-impact technical training to strengthen our dealer and service partner capabilities. Assess, process, and report warranty claims efficiently and fairly. Serve as the key technical link between Steel...