IT Support Manager

Job description

Description Work Location: CATS Academy Boston: Reports to: Head of School: FLSA Status: Exempt: Salary: $60,000: Who are we?: CATS Academy is a busy international boarding High School located in Braintree, MA. Position Overview: The IT Support Manager provides comprehensive technical leadership and hands-on support for CATS Academy Boston. This role is a key member of the Leadership Team, working closely with the Head of School to ensure technology aligns with the school's academic and operational goals. The IT Support Manager ensures a stable, secure, and innovative digital environment for international students, faculty, and administrative staff. Key Responsibilities: - Manage and maintain all campus hardware including laptops, tablets, interactive whiteboards, and printers. - Oversee the local network infrastructure, ensuring high-speed Wi-Fi and wired connectivity across academic and residential buildings. - Provide technical support for faculty, staff, and students, resolving hardware and software issues promptly. - Administer school-wide software platforms and systems. - Ensure robust cybersecurity measures are in place and maintain regular data backup protocols. - Serve as...