Social Media & Online Reputation Specialist

Job description

Description Kendall Auto Group is a family-owned and operated automotive group committed to delivering exceptional customer experiences. With a strong presence across the Northwest, we pride ourselves on integrity, innovation, and community engagement. Overview: Full-Time | On-site: We are seeking a dedicated, kind, and capable Social Media & Online Reputation Specialist to collaborate with our team in the management of dealership and manufacturer marketing campaigns for our diverse group of car dealerships; including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, INFINITI, Jeep, KIA, Lexus, Lincoln, Mazda, Mercedes-Benz, Nissan, Porsche, RAM, Sprinter, Subaru, Toyota, and Volkswagen. This role is ideal for someone who genuinely cares about helping people, enjoys creating and sharing engaging content, and is flexible and supportive in a team environment. Job Scope: The primary responsibility is to support our dealerships and Kendall Cares representatives in delivering exceptional service to our customers and communities. Key Responsibilities: - Respond to customer inquiries, comments, and online reviews - Create posts in alignment with man...