Field Office Manager
Leavitt Group · Miami, Florida, US
As an affiliate of the Leavitt Group, FBMC is seeking to add new talent to its team at their client location in Miami FL. For over 40 years, FBMC’s mission h...
Job description
As an affiliate of the Leavitt Group, FBMC is seeking to add new talent to its team at their client location in Miami FL. For over 40 years, FBMC’s mission has been to provide all employees with affordable, high-quality protection. The company values strong client relationships, exceptional service, and giving back to the communities it serves. FBMC’s culture is founded on integrity, teamwork, and a collective dedication to ensuring a safe and prosperous future. Position Summary: The Field Office Manager is a dynamic leader responsible for overseeing an on-site service team dedicated to delivering a best-in-industry experience to our client and their employees. This role blends client relationship management, operational oversight, and hands-on problem resolution. As the primary leader of the on-site team, the Field Office Manager establishes performance metrics, ensures operational excellence, and collaborates closely with Account Management and client leadership to achieve service objectives. This position also independently resolves complex or escalated billing, coverage, claims, eligibility, and related issues that require advanced expertise and critical thinking. This is an ex...