Reservations & Front Office Agent

Job description

Join the Aethos Community – Hospitality with Purpose! At Aethos, we believe in extraordinary places, passionate people, and meaningful connections. Hospitality should inspire and uplift—leaving a lasting impression on the mind, body, and soul. We create everyday escapes and redefine hospitality in a place where both guests and team members feel at home. ABOUT AETHOS ERICEIRA: Perched above Praia da Calada, just 10 minutes from Ericeira , Aethos opened in 2022 as the ultimate seaside retreat. With 50 rooms, a restaurant and bar (ONDA), a heated saltwater pool, and a spa, we are a sanctuary for those seeking both adventure and relaxation. YOUR ROLE: We are looking for a dedicated Reservations & Front Office Agent (m/f) to be the first bridge between our guests and their chosen sanctuary. In this hybrid role, you won't just be managing bookings; you will be the architect of the Aethos experience, ensuring each guest's journey begins with clarity, professionalism, and the promise of an unforgettable stay. Key Responsibilities: - Reservation Mastery: Handle requests via phone, email, and online channels with precision. You will be the guardian of our availability and rates, ensuring eve...