Oracle HCM Support Lead

Job description

At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization. Job Summary: This role leads an offshore support team responsible for the ongoing stability, maintenance, and enhancement of Oracle HCM Cloud, including incident management, quarterly updates, P2T refreshes, and compliance activities. The position oversees the development of interfaces and reports, optimizes Oracle Cloud resource consumption, facilitates security reviews, and ensures all work aligns with Arconic’s IS standards and governance requirements. Additionally, this role partners with stakeholders to shape the strategic roadmap and drive adoption of emerging capabilities—such as Oracle AI—through engagement, education, and change‑management efforts. In this role, you will: Lead an offshore support team to deliver ongoing support and preventative maintenance for Oracle HCM Cloud solutions. Manage development of new interfaces and reports, e...