Customer Growth Account Manager

Job description

Location - London, UK Hybrid role - 3 days in the office About Us: At Tricentis, we are pioneers in continuous testing and quality engineering. Our AI-driven, codeless testing solutions empower enterprises to accelerate their digital transformation by delivering software faster, reducing costs, and improving quality. Recognized as a leader by industry analysts such as Forrester, Gartner, and IDC, we partner with the largest global brands to enable innovation and excellence. Your Role: As a Tricentis Customer Growth Account Manager , you will be the main point of contact for customers after the sale, ensuring they get value from their purchase and maximize the value of their Tricentis investment. Your role will involve managing customer relationships to foster ongoing engagement, accelerate time to value, promote continuous usage, and resolve issues promptly. A key focus will be driving renewals and expanding accounts by navigating enterprise organizations and working closely with Champions and account teams to secure timely renewals. Responsibilities: Be primary post-sale point of contact for all Customer Accounts tied to your role by engaging proactively with various customer team...