Junior Chargeback Specialist with Polish (12-month contract)

Job description

About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. What you will be do: - Assist with the daily management of Chargebacks and work as a key member of the Team. - Follow set and agreed procedures to complete all daily tasks, in line with current and Industry best practice and service level agreements (SLA). - Liaise with Card Schemes and Customers to handle queries. - Take ownership of the resolution of issues/queries by interacting and communicating with other colleagues/ departments. - Process and reconcile daily Acquirer Reports, as well as other reporting requirements, ensuring that the information is accurate. - Demonstrate...