Technical Writers

Job description

Position Summary LCI is seeking dedicated Technical Writers to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining the hardware and software infrastructure that powers the USPTO’s mission. We are looking for professionals who combine technical troubleshooting expertise with elite customer service skills. Roles range from Senior-level Technical Writers to management-level Principal Technical Writers. Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities: This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor - Assist with developing comprehensive documentation that is in alignment with organizational standards. - Translate complex information into simple, polished, and engaging content. - Produce user-friendly content that meets the needs of the target audience, turning insights into language that sets users up for success. - Evaluate current content and develo...