Security Patrol Officer 40hrs - Chantry Place, Norwich

Job description

Purpose of the Role The security officer is accountable to the security manager for the support and delivery of security within the site. You will ensure exemplary standards of security and customer service are provided to the client and visitors to the site always. You are the public face of the security team and should act with professionalism always, a can-do attitude is essential in this highly influential role. You have a clear vision for the application of World Class Service in all endeavours. You lead by example, uplifting the team, and instil a passion for excellence in delivering customer service. World Class Service not only relates to our customers, but to all stakeholders, including contractors, retailers and colleagues. Key Responsibilities: · Continuously look for opportunities to be of assistance to visitors to the centre proactively offering assistance wherever opportunities arise. · To ensure that the centre is a safe and non-threatening environment for all visitors / tenants. · Ensuring all incidents are managed in accordance with company and centre policies and procedures. · Liaising with the security manager, proactively reacting to incidents and ensuring colle...