REMOTE IT Operations Support Coordinator

Job description

Job Type: Full Time Hours: 9 AM- 6 PM EST Salary: $50,000 Yearly CAD: About AnswerNet: AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. Summary: Reporting to the Director of Technical Services and the SA Hosted leadership team, the Operations Support Coordinator provides critical administrative, analytical, and operational support to the Technical Services department. This pivotal role serves as the backbone of the department, driving efficiency across a wide range of areas, including data analysis, process improvement, payroll compliance, and human resources support. Th...