Car Wash Manager

Job description

West Coast BU - Region 05 - Market 02: 14220 Chino Hills Pkwy, Chino Hills, California 91709 Shift Availability: Flexible Availability Time Type: ESSENTIAL DUTIES AND RESPONSIBILITIES: - Ability to successfully recruit and onboard new employees, train and coach staff, schedule employee shifts, with strict adherence to overtime policies, perform activities around employee engagement, performance management, and recognition - Maintain a focus on growing sales volume and increasing site profitability - Manage operating P&L metrics and understands how expenditures/costs impact business margins and pricing - Ensure that customers are satisfied and that any inquiries, incidents and issues are resolved in a timely manner - Ensure the site follows all approved safety procedures - Ensure the site follows all approved vehicle damage claim procedures - Performs other duties and responsibilities as assigned REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: - Strong leadership and communication skills including active listening - Experience with team building - Excellent sales and customer service skills - Ability to anticipate customer needs - Proficient computer skills - Strong work ethic and profess...