Marketing Operations Manager

Job description

About the Role FreshBooks is seeking a Marketing Operations Manager who pairs deep technical expertise with a passion for operational excellence and continuous improvement. Reporting to the Director of Strategy & Marketing Operations, you will be a key contributor in an agile environment focused on maximizing our impact and building durable systems that help us scale. We are looking for a proactive technical professional who is energized by refining workflows and identifying efficiencies that help our FreshBooks team move quickly. While you excel at the day-to-day execution of sophisticated customer journeys, you are also a curious thinker who explores new tools and automation – including the thoughtful application of AI – to continuously evolve. In this role, you’ll partner with Lifecycle, Growth, and Product Marketing to translate complex strategies into seamless executions. As a team player, you take pride in high-quality delivery while naturally identifying impactful ways to make our shared processes run smoothly. Whether you’re leveraging SQL for advanced segmentation or collaborating to refine a campaign lifecycle, your goal is to drive operational maturity and ensure our mar...