Client Success Manager (CSM), MultiPro Property Solutions

Job description

Build Relationships. Deliver Results. Grow Your Career. We’re looking for a Client Success Manager (CSM) who knows how to build trust, solve problems, and drive long-term client value. In this role, you’ll serve as the primary point of contact for a large portfolio of multifamily clients, owning the relationship after the sale and ensuring a best-in-class experience every step of the way. You’ll work closely with branch leadership, field teams, and internal partners to retain clients, resolve issues quickly, and grow accounts by aligning services to evolving client needs. If you’re comfortable managing a high-volume portfolio, enjoy face-to-face client interaction, and take pride in being a trusted advisor, this role is for you. Compensation & Work Environment Details: Salary Range: $73,000 - $81,000: Bonus Target: 35% of annual salary (paid quarterly) Schedule: Full-time: Work Environment: Field-based with daily onsite client interaction Travel: Required within assigned region: What You’ll Do: Relationship & Portfolio Management: - Serve as the primary point of contact and overall account lead for assigned clients. - Build and maintain strong, long-term relationships with onsite d...